ETA regulates the telecom sector.

Mission

• To regulate that effective, reliable and affordable telecommunication services are equitably distributed to the entire people in Ethiopia in compliance with the industry standards, and consumer protection is ensured.

Vision

• ETA envisions the availability and accessibility of quality telecommunication services throughout the country.

• We relentlessly work with integrity and loyalty to satisfy the need of our customers.
• We believe in team work for success.
• Employees who are capable of discharging their responsibilities with professional ethics are the basis of our success.
• We work with transparency and readiness for change.
• We encourage innovation and the use of emerging technologies to exceed in our work.